Installing/Updating an Application

Creating a media card for update

  1. Download the update modules from the Firmware Download Center.
  2. Unzip the downloaded file.
  3. Create a folder named “romdata” in the root directory of the media.
  4. Put the unzipped file in the “romdata” folder.

Update procedure

  1. Log in to the control panel in service mode.
  2. Insert the SD card into the SD card slot of the control panel.
  3. Select [Apps] > [Install] > [Install from SD Card].
  4. Select the application you want to install or update, and then press [Install]
  5. The installation or update results are displayed.
  6. Check that the application is correctly installed or updated, and then press [reboot operation panel].
Package Update

This method uses the package update function to update the control panel firmware and/or applications. The package update function is provided by the controller.

Update is done in the following order:

  1. Controller firmware
  2. Applications
  3. Control panel firmware

If the control panel firmware has to be updated, the control panel starts in the recovery mode and the firmware is automatically updated.

The control panel restarts when updating is completed. The result notification is processed after the control panel restarts.

Refer to ”Firmware Update (Removable Media)” for details. 

When Installation/Update Is Prohibited

If [System Settings] > [Administrator Tools] > [Extended Security] > [Update Firmware] is set to [Prohibit], the execution key is grayed out and installation/update cannot be executed.

When trying to update from a PC, updating fails and the result is recorded as “Failed”.