• The firmware is basically supplied as a package. However, an individual firmware module may be provided on special occasions, such as for correcting a problem.

Each firmware module (such as System/Copy, Engine, etc.) used to be updated individually. However, an all-inclusive firmware package (package_ALL) is now available.

There are four ways to update using the firmware package.

  • Removable media
    By downloading the firmware package to an SD card or USB flash drive in advance, you can update the firmware when there is no network connection.
  • RFU (Remote Firmware Update)
    You can have the firmware package sent from the call center to the machine over the network for automatic firmware update.
  • SFU (Smart Firmware Update)
    Operate the machine to download the firmware package from the server, either immediately or at the programmed date and time.
  • ARFU (Automatic Remote Firmware Update)
    The machine automatically checks the server for firmware packages every 76 hours. If there is a newer package than that on the machine, that package is downloaded for firmware update.
Types of firmware update files, supported update methods:
 

SFU

Removable media

RFU

ARFU

Individual firmware*1

N/A

Available

Available

N/A

Firmware package

Available

Available

Available

Available

*1 Not abailable for this machine.