When the machine updates the firmware by Auto Remote Firmware Update (ARFU), a message dialog box opens to indicate the start of update.

 “Cancel” and “OK” buttons appear in the dialog box. Update can be manually started by pressing “OK” or starts automatically if the button is not pressed for 30 seconds.

If “Cancel” is pressed, the machine will perform the same retry process as when the machine is in use at the time of update.

If the firmware update and three retries fail, the SC of the defective module during update will be displayed as the update error. If the following SC occurs, replacing the corresponding device restores the machine. The SC will not be reported to the call center.

Device and corresponding SC number.

Device name

SC number

Engine board

SC845-01

Controller board

SC845-02

Operation panel (normal panel)*1

SC845-03

Operation panel (smart panel)

SC845-04

FCU

SC845-05

*1 Not available for this machine

Cancellation of update by user

Using the the operation panel, the user can cancel the update (including update through the retry process) being performed by Auto Remote Firmware Update (ARFU).

However, while the firmware of the operation panel is being updated, cancellation is not possible because the keys are disabled.

(Since the update of the operation panel firmware is performed at the end, you cannot cancel the update at this point.)

If the update is canceled, the machine will reboot when the firmware update of all modules included in the following parts is complete.

  1. Engine Board
  2. FCU
  3. Controller Board
  4. Operation Panel

For example, if the first firmware update for the Controller Board is canceled, the machine will reboot when the firmware update of all modules included in the Controller Board is complete.

The firmware configuration contained in the package is listed in the accompanying SERES release note.

If the update is canceled, it will be performed again 76 hours later. If there is a difference in version between the package obtained at that time and the one already stored (in other words, the one canceled), the old package will be discarded and the latest one will be received.