Before You Enable the Auto Erase Memory Setting

Make sure that the following settings 1 to 3 are not at their factory default values.
1. Supervisor login password
2. Administrator login name
3. Administrator login password
If any of these settings are at a factory default value, tell the customer these settings must be changed.
Make sure that "Admin. Authentication" is "ON". "Settings" icon -> "Machine Features Settings" -> "System Settings" -> "Administrator Tools" -> "Administrator Authentication Management" -> "Admin. Authentication"
If this setting is OFF, tell the customer this setting must be ON.
Make sure that "Administrator Tools" is enabled (selected).
"Settings" icon -> "Machine Features Settings" -> "System Settings" -> "Administrator Tools" -> "Administrator Authentication Management" -> "Available Settings"
If this setting is disabled (not selected), tell the customer this setting must be enabled (selected) .