Confirm that the Data Overwrite Security unit SD card is the correct type for the machine. The correct type for this machine is "Type M19".
- If you install any version other than "Type M19" for this machine, you will have to replace the NVRAM and do this installation procedure again.
- Make sure that the following settings are not at their factory default values:
- Supervisor login password
- Administrator login name
- Administrator login password
- Make sure that "Admin. Authentication" is ON.
"Settings" icon > Machine Features Settings > System Settings > Administrator Tools > Administrator Authentication Management > Admin. Authentication
If this setting is OFF, tell the customer this setting must be ON before you do the installation procedure. - Make sure that "Administrator Tools" is enabled (selected).
"Settings" icon> Machine Features Settings > System Settings > Administrator Tools >
Administrator Authentication Management> Available Settings
If this setting is disabled (not selected), tell the customer this setting must be enabled (selected) before you do the installation procedure.
- See the Operating Instructions (Security Guide) for the factory default values.