If using the @Remote Toner and Waste Toner Bottle Automatic Delivery Service, you can adjust the delivery timing of the toner and waste toner bottle.
Ordered according to the amount of remaining toner and waste toner (Spare not kept)
Ordered when replacing the toner bottle/waste toner bottle (Spare kept)
Upon receiving a request from the sales department or a request from the customer via the sales department to change to “toner spare kept”, change the setting using the SP.
Differences between the operation for “spare not kept” and “spare kept”
Spare not kept | Spare kept | ||
Overview | Spare toner and waste toner bottles not kept on customer’s premises at the time of delivery. | Spare toner bottles of all colors and waste toner bottle kept on customer’s premises at all times after product shipment. | |
First unit | Toner bottles | Toner bottles: 1 bottle of each color (delivered with the machine) | 1 bottle of each color (delivered with the machine) Note: It is necessary to order spare toner bottles. |
| Waste toner bottle | 1 bottle (installed to machine) | 1 bottle (installed to machine) Note: It is necessary to order spare waste toner bottle. | |
Call timing | Toner bottles | Set remaining amount You can change the threshold with SP5-507-081/082 (Supply/CC Alarm:Toner Call Threshold). | When replacing toner |
| Waste toner bottle | Set capacity You can change the threshold with SP3-802-001 (Waste Toner Bottle Call:Automatic Ordering Thresh). | On detecting a new unit | |
Collection | Toner bottles | Kept by the customer for collection at the time of next delivery. | At the time of spare toner bottle delivery |
| Waste toner bottle | At the time of spare waste toner bottle delivery | ||
Delivery Flowchart (Toner Bottle)
SP for changing the timing of toner bottle delivery
SP5-507-080 (TonnerCallTriger)0 *Default When replacing toner Spare kept 1 When remaining toner is below the set amount Spare not kept
SP for changing the timing of waste toner bottle delivery
SP5-507-070 (Supply/CC Alarm: WasteTonerBottle Call Timing)
0 On detecting a new product Spare kept 1 PM counter 50% full
You can check the PM counter in SP7-621 (PM Counter Display).Spare not kept 2*Default Value in SP7-956-142 (Estimated Remain Days: Waste Toner Bottle) Spare not kept
To start Toner and Waste Toner Bottle Automatic Delivery Service, the following SPs must be enabled :
- Set SP5-507-003 (Supply/CC Alarm:Toner Supply Alarm) to "1 (enable)"
- Set SP5-507-006 (Supply/CC Alarm: WasteTonerBottle) to "1 (enable)"
- Set SP5-515-010 (SC/Alarm Setting: Supply Automatic Ordering Call) to "1 (enable)"
A customer support operator remotely connects the client's machine via @Remote and configure the required settings. It is not necessary that a service technician changes the SPs on the customer site.
Installation is now completed.